Support Information

Are you having trouble accessing your materials?

Please review our best practices which solve many common issues

  • Keep Your Web Browser Updated

    We only support the latest 2 versions of web browsers. Check to see if your web browser needs updating:

  • Use a Supported Desktop Brower

    - Chrome
    - Firefox
    - Safari
    - Microsoft Edge

  • Use a Supported Mobile Browser

    - iOS Safari (11 and up)
    - Chrome
    - Samsung Internet

  • System Requirements

    - Javascript enabled
    - PDF plugin
    - Graphic and audio output capability
    - Minimum recommended internet speed: 5Mbps

Frequently Asked Questions

Click on the arrows to expand/contract

  • How do I access the course/workshop/retreat?

    Visit "My Dashboard"

    All of your content is hosted on your dashboard. Log-in with the above link. After logging in, click on "MY DASHBOARD" at the top of the page to view all the programs you are enrolled in. From there, simply click your program's icon to begin or resume.

  • What is my sign-in ID?

    Your user ID for signing in is the same e-mail address or linked login (Facebook/Gmail) you used to create an account and enroll.

    If you can't remember, please e-mail us with your name and the course you enrolled in and we will help you get logged in.

  • What if I forget my password?

    If you ever forget your password, you can reset it here:
    Reset Password

  • I need help! Who do I contact?

    For all needs and questions about the course content, you may e-mail us at:

    For technical issues, please contact:

Still need help?

support @

Please include the following info so we can better assist you

  • Name of course or workshop

  • What browser you are using

  • What device (laptop, computer, mobile or tablet)

  • What operating system (Microsoft, iOS, Android, etc)

  • If possible, please send a photo or screenshot of the issue